Website Migration
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Q: What does the web site migration service involve? Will my site be safe?
A: When your present web hosting provider can no longer measure up to the demands of your web site, or when you experience continuous network downtime, or if you have to wait for hours for the help desk team to reply to you, it may be a smart idea to swap your hosting provider, i.e. to migrate all the files for your web sites as well as your databases from your present provider to your future provider. At Bean Counter, we realize that this can be hard & time–consuming. That is why we will perform all that for you for free!Our experienced technical team representatives will migrate your site content from your present hosting provider to us. Our technicians have a lot of experience migrating websites and are able to take care of everything – from a regular WordPress–driven blog or Joomla™–driven website, to a very complex, custom–built web application.
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Q: How long will it take for my website to be migrated to your platform?
A: We strive to accomplish all web site migrations as fast as possible. Nevertheless, we don’t have a fixed time frame for web site migrations. There are various things that you have to consider – the very size of your site and the workload of our website migration team, etc. We constantly try to accomplish each migration in under 48 hours. With less sizeable websites, our team typically manages to finish in under 24 hours.
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Q: My privacy concerns me. What details do you need?
A: Yup. We will need to have the name of the web site that you’d like us to transfer. We will also require a way to log into your current hosting account so that we can get the content associated with your website.
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Q: You will access delicate info. How can I be sure that you won’t misuse it?
A: Our Privacy Policy is an inseparable part of the agreement that we’ll have with you as a client. We’re devoted to protecting the safety of the personal info gathered from the customers. To do that, we employ technical safety measures so as to avoid the loss, the abuse, the alteration or the unauthorized leak of the personal data under our control. The security measures include, but are not limited to: physical, digital and managerial methods to safeguard and secure the details that we gather online. When we request users to supply financial information (for example, a debit card number), this info is encrypted using the Secure Sockets Layer (SSL) encryption technology.
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Q: What about downtime? Will my site be offline?
A: Your web site will work just like it did before with your previous web hosting provider. Once we are through with the migration, your web site will be configured to work on our web hosting platform and we will alert you to preview it. If it is working properly, all you will have to do is update the NS resource records pertaining to your domain. Your site will be migrated to us without any downtime.
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Q: Will my old web hosting provider know that I am leaving them?
A: Nope. Apart from your login credentials for the Control Panel, we do not require anything. We’ll never contact your hosting provider. They will not know anything about the transfer either.
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Q: Which web hosting providers can you transfer content from?
A: We can transfer your website from any web hosting provider or any Linux–based hosting platform given that we can get access to the Control Panel and there’s File Transfer Protocol access available.The only web sites that we cannot transfer are those based on closed–source software applications like Wix, BaseKit, Jimdo, Website Tonight, Four Square and Mr Site.