A live chat is among the methods of communication supplied by some hosting providers as a part of their support services. Depending on the company, the chat is used for billing, pre-sales and/or technical support. This method of contact is quicker as compared to a support ticket and it will make it much less likely to misunderstand or misspell a word in comparison to a telephone call with a representative. What's more, when the problem that you have needs some time to be examined and taken care of, you will be able to do something different in the meantime instead of just waiting, like you would have to do when you call. You can also use a live chat support service absolutely free as long as you have world wide web access even if your website hosting provider is situated in a different country and they do not have a local phone number you can call.
Live Chat Support in Cloud Website Hosting
We supply a live chat assistance service for all of the cloud website hosting plans that we offer and we are able to help you with almost everything live. In case you do not have an account with our company yet, we can give you more information about the packages in order to help you to select the most suitable plan. In case you are a current customer, we're able to assist you with any general or billing issue in addition to with multiple common tech problems, for instance an e-mail address installation in a desktop e-mail client. If you can't call us for whatever reason or you're in some country where we do not have a local phone number, our live chat is the best choice to get in touch with us. Of course, some issues need more time to analyze and test, which means that you will need to open a ticket to our technicians, still, we're able to save you time and help you with quite a lot of troubles on the chat.