Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • We supply a 1–hour reply guarantee with all our cloud website hosting plans packages, meaning that each individual help inquiry you post is going to be replied to within one hour max. Our support crew members are trained to swiftly sort out any case and to ensure that you get relevant advice on any issue that you could have.

  • Top quality support service

  • A Top–quality Support Service

  • You can email us 24x7x365 with any query you might have relevant to our solutions. We’ve specialists present continuously to give you help and support any time necessary. You’re able to use the ticketing system or drop an e–mail anytime, or you can grab the telephone or make use of the live chat within business hours.

  • Intuitive help center

  • An Intuitive Help Section

  • If you require assistance while operating within the Control Panel, it is possible to always select the Help key and find your query in the selection of articles that will pop up. We have as well turned a number of the content articles into video clips. The listing of instructional videos will load if you select the Videos button present in the top right angle.